Products and/or services purchased from SilkHost.pk may be refunded only if cancelled within the following timeframe:
Annual Plans: Within 30 days of the date of the transaction
Monthly Plans: Within 24 hours of the date of the transaction.
Monthly Plans include all plans with less than a 1-year contract term (e.g., 3 months, 6 months., 9 months., etc.) Security products with remediation service cannot be refunded.
“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by SilkHost.pk in accordance with the terms and conditions of the applicable product or service agreement. You may cancel a product at any time, but a refund will only be issued if you request a refund via an email with SilkHost.pk sales / customer service within the refund timeframe specified for the applicable product, if available at all.
Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products. This Policy is provided in the English language. No Refund After Account Closure: If eligible for a refund, it is necessary for you to request a refund prior to account closure. You may elect to close your account with us at any time, but upon account closure you will no longer be eligible for a refund as otherwise permitted under this Refund Policy.
Special Refund Terms
.com domains purchased on standard price can be refunded within 4 calendar days of the purchase with a restocking fee.
.pk registry domains cannot be refunded at all, this included all the domains by pknic registry.